Genesis Rehabilitation Services India Private Limited, (“ProTribe”, “Company”, “We”, “Our” or “Us”) will process your personal data when you are visiting and using the services provided at www.ProTribendia.in (“Website”). The terms “You”, “Your” or “User” refer to you as the user (whether you are a Registered User or an Unregistered User) of the Website or of the Services offered by the Website (“Service”).
(a) Contact data (such as your email address and phone number);
(b) Demographic data (such as your gender, your date of birth and your pin code);
(c) Data regarding your usage of the services and history of the appointments made by or with you through the use of Services;
(d) Insurance data (such as your insurance carrier and insurance plan); and
(e) Other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters).
The information collected from You by ProTribe may constitute ‘personal information’ or ‘sensitive personal data or information’ under the IT Rules.
“Personal Information” is defined under the IT Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person.
The IT Rules further define “Sensitive Personal Data or Information” of a person to mean personal information about that person relating to:
You agree and acknowledge that ProTribe will be free to use, collect and disclose information that is freely available in the public domain without your consent.
We may also seek permissions to use camera, microphone, and phonebook/contact data at points where required.
We may also collect information other than the above Personal Information from You through the Website when You visit and /or use the Website. Such information may be stored in server logs. Such Information would not assist us to identify You personally. Such Information may include:
(a) Your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used,
(b) Master and transaction data and other data stored in Your user account,
(c) Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in Our log files.
You are responsible for maintaining the accuracy of the information You submit to Us, such as your contact information provided as part of account registration, personal information, etc. If your personal information changes, you may correct, delete inaccuracies, or amend information by making the change on our member information page or by contacting us through firstname.lastname@example.org. We will make good faith efforts to make requested changes in Our then active databases as soon as reasonably practicable. If you provide any information that is untrue, inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out of date or incomplete), or ProTribe has reasonable grounds to suspect that the information provided by you is untrue, inaccurate, out of date or incomplete, ProTribe may, at its sole discretion, discontinue the provision of the Services to You.
If you wish to cancel your account/subscription or request that we no longer use your information to provide you Services, contact us through email@example.com. We will retain your information for as long as your account with the Services is active and as needed to provide you the Services. We shall not retain such information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force. After a period of time, your data may be anonymized and aggregated, and then may be held by us as long as necessary for us to provide our Services effectively, but our use of the anonymized data will be solely for analytic purposes.
Please note that your withdrawal of consent, or cancellation of account/subscription may result in ProTribe being unable to provide you with its Services or to terminate any existing relationship ProTribe may have with you.
If you wish to opt-out of receiving non-essential communications such as promotional and marketing-related information regarding the Services, please send us an email at firstname.lastname@example.org.
We collect Your Information for various purposes, including but not limited to the following (“Collectively referred to as “Purposes”):
Part of the functionality of ProTribe is assisting the doctors/registered medical practitioners/licensed professionals to maintain and organise such information. ProTribe may, therefore, retain and submit all such records to the appropriate authorities, or to doctors/registered medical practitioners/licensed professionals who request access to such information.
Part of the functionality of the ProTribe is assisting the patients to access information relating to them. ProTribe may, therefore, retain and submit all such records to the relevant patients, or to their doctors/registered medical practitioners/licensed professionals.
Notwithstanding the above, ProTribe is not responsible for the confidentiality, security or distribution of your Personal Information by our partners and third parties outside the scope of our agreement with such partners and third parties. Further, ProTribe shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of ProTribe including but not limited to, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.
There may be instances when we disclose your Information to other parties to comply with the law or respond to compulsory legal process or to verify or enforce compliance with the policies governing our Services.
Further, we may disclose your personal data to Government agencies/bodies if required, even without obtaining your prior consent, for the purposes of verification of identity or for prevention, detection, investigation including for cyber incidents, prosecution and punishment of offences or for other any other purposes required under applicable law.