Genesis Rehabilitation Services India Private Limited, (“ProTribe”, “Company”, “We”, “Our” or “Us”) will process your personal data when you are visiting and using the services provided at www.ProTribendia.in (“Website”). The terms “You”, “Your” or “User” refer to you as the user (whether you are a Registered User or an Unregistered User) of the Website or of the Services offered by the Website (“Service”).
We have has taken steps to make all information received from our online visitors as secure as possible against unauthorized access and use. All information is protected by our security measures, which are periodically reviewed. We strive to be transparent in what we do with visitors’ and customers’ personal data and have therefore adopted this privacy policy (“Privacy Policy”). This Privacy Policy explains how we collect, use, share, disclose and protect Personal Information about the Users of the Services, and the visitors of Website. Your use of and access to the Services is subject to this Privacy Policy and our Terms of Use. ProTribe reserves the right, in its sole discretion, to change, modify, add or delete portions of the terms of this Privacy Policy at any time without notice.
BY USING THE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE PRIVACY POLICY. YOU HEREBY CONSENT TO OUR COLLECTION, USE AND SHARING, DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE ANY OF THE SERVICES OR GIVE US ANY OF YOUR INFORMATION. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORISED BY SUCH INDIVIDUAL OR ENTITY TO (I) ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF, AND (II) CONSENT ON BEHALF OF SUCH INDIVIDUAL OR ENTITY TO OUR COLLECTION, USE AND DISCLOSURE OF SUCH INDIVIDUAL’S OR ENTITY’S INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.
This Privacy Policy is published in compliance with, inter alia the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“IT Rules”) and the Information Technology (Intermediaries Guidelines) Rules, 2011.
(a) Contact data (such as your email address and phone number);
(b) Demographic data (such as your gender, your date of birth and your pin code);
(c) Data regarding your usage of the services and history of the appointments made by or with you through the use of Services;
(d) Insurance data (such as your insurance carrier and insurance plan); and
(e) Other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters).
The information collected from You by ProTribe may constitute ‘personal information’ or ‘sensitive personal data or information’ under the IT Rules.
“Personal Information” is defined under the IT Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person.
The IT Rules further define “Sensitive Personal Data or Information” of a person to mean personal information about that person relating to:
You agree and acknowledge that ProTribe will be free to use, collect and disclose information that is freely available in the public domain without your consent.
Collection, use and disclosure of information which has been designated as Personal Information or Sensitive Personal Data or Information’ under the IT Rules requires Your express consent. By affirming Your assent to this Privacy Policy, You provide Your consent to such use, collection and disclosure as required under applicable law.
We may also seek permissions to use camera, microphone, and phonebook/contact data at points where required.
We may also collect information other than the above Personal Information from You through the Website when You visit and /or use the Website. Such information may be stored in server logs. Such Information would not assist us to identify You personally. Such Information may include:
(a) Your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used,
(b) Master and transaction data and other data stored in Your user account,
(c) Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in Our log files.
You are responsible for maintaining the accuracy of the information You submit to Us, such as your contact information provided as part of account registration, personal information, etc. If your personal information changes, you may correct, delete inaccuracies, or amend information by making the change on our member information page or by contacting us through info@protribeseniors.com. We will make good faith efforts to make requested changes in Our then active databases as soon as reasonably practicable. If you provide any information that is untrue, inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out of date or incomplete), or ProTribe has reasonable grounds to suspect that the information provided by you is untrue, inaccurate, out of date or incomplete, ProTribe may, at its sole discretion, discontinue the provision of the Services to You.
If you wish to cancel your account/subscription or request that we no longer use your information to provide you Services, contact us through info@protribeseniors.com. We will retain your information for as long as your account with the Services is active and as needed to provide you the Services. We shall not retain such information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force. After a period of time, your data may be anonymized and aggregated, and then may be held by us as long as necessary for us to provide our Services effectively, but our use of the anonymized data will be solely for analytic purposes.
Please note that your withdrawal of consent, or cancellation of account/subscription may result in ProTribe being unable to provide you with its Services or to terminate any existing relationship ProTribe may have with you.
If you wish to opt-out of receiving non-essential communications such as promotional and marketing-related information regarding the Services, please send us an email at info@protribeseniors.com.
We collect Your Information for various purposes, including but not limited to the following (“Collectively referred to as “Purposes”):
You acknowledge that some countries where We may transfer Your Information may not have data protection laws which are as stringent as the laws of Your own country. You acknowledge that it is adequate that when ProTribe transfers Your Information to any other entity within or outside Your country of residence, ProTribe will place contractual obligations on the transferee which will oblige the transferee to adhere to the provisions of this Privacy Policy.
Part of the functionality of ProTribe is assisting the doctors/registered medical practitioners/licensed professionals to maintain and organise such information. ProTribe may, therefore, retain and submit all such records to the appropriate authorities, or to doctors/registered medical practitioners/licensed professionals who request access to such information.
Part of the functionality of the ProTribe is assisting the patients to access information relating to them. ProTribe may, therefore, retain and submit all such records to the relevant patients, or to their doctors/registered medical practitioners/licensed professionals.
Notwithstanding the above, ProTribe is not responsible for the confidentiality, security or distribution of your Personal Information by our partners and third parties outside the scope of our agreement with such partners and third parties. Further, ProTribe shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of ProTribe including but not limited to, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.
There may be instances when we disclose your Information to other parties to comply with the law or respond to compulsory legal process or to verify or enforce compliance with the policies governing our Services.
Further, we may disclose your personal data to Government agencies/bodies if required, even without obtaining your prior consent, for the purposes of verification of identity or for prevention, detection, investigation including for cyber incidents, prosecution and punishment of offences or for other any other purposes required under applicable law.